X7d Privacy Policy — User Data Protection
Your privacy is a priority at x7d. This page transparently explains how we collect, use, store and protect the personal information of users on our platform in Malaysia.
Last updated: 2026. This policy applies to all registered users and visitors of the x7d platform.
- Information Collected
- Data Usage Purposes
- Cookies & Tracking
- Storage & Security
- Third-Party Sharing
- User Rights
Data We Collect When You Use the Platform
Full name, email address, phone number, date of birth and encrypted password collected at registration. This information is required for identity verification and account security.
Device type, operating system, browser used, IP address, screen resolution and session data. This information is used to optimise the user experience across different devices.
Records of deposit and withdrawal transactions in MYR (RM), chosen payment methods and account financial history. Full card or account numbers are not stored on x7d servers.
Game records, bets placed, session duration, pages visited and interactions with platform features. This data helps us understand usage patterns and improve our services.
How We Use Your Data
X7d uses collected information solely for legitimate purposes necessary to operate the platform's services. We do not use your data for any purpose beyond what is stated here.
The main purposes for which we use your data include:
- Account management and verification — ensuring every account is legitimate, unique, and protected against unauthorised access.
- Financial transaction processing — verifying deposits, processing withdrawals in MYR, and maintaining accurate financial records.
- Service improvement — analysing usage patterns to improve platform quality, introduce new features and resolve technical issues.
- Service communications — sending important notifications related to your account, security, transactions or policy changes.
- Legal compliance — fulfilling requirements from relevant authorities, including fraud prevention and anti-money laundering compliance.
X7d does not use your data for third-party advertising without your explicit consent.
Cookies & Tracking Technologies
X7d uses cookies and similar tracking technologies to enhance platform functionality and deliver a more personalised experience. Cookies are small data files stored in your browser when you visit the x7d platform.
Types of cookies we use:
- Session cookies — required to keep you logged in during an active session and to maintain account security. These cookies are automatically deleted when you close your browser.
- Preference cookies — stores your preferred settings such as language, display, and game preferences so you don't have to reconfigure them each time you access the platform.
- Analytics cookies — collecting anonymised data on how users interact with the platform, solely for internal service improvement purposes.
You can manage or block cookies through your browser settings at any time. However, blocking certain cookies may affect platform functionality, including your ability to stay logged in.
- Essential Cookies
- Login, session security, identity verification
- Preference Cookies
- Language, interface theme, display preferences
- Analytics Cookies
- Anonymised usage data for service improvement
- User Controls
- Manageable through your browser settings
Data Storage, Security & Third-Party Sharing
X7d stores user data on servers protected with SSL encryption and industry-standard security measures. User passwords are stored in hashed form and cannot be read by any platform staff.
Your data is retained for as long as your account remains active and for any period required by law or legitimate business needs. Once an account is closed at the user's request, personal data will be deleted or anonymised in accordance with x7d's internal retention policy, except where data must be kept to meet legal obligations.
X7d does not sell, rent, or trade users' personal information to any third party for advertising or commercial purposes.
Information may be shared only in the following limited circumstances: approved payment service providers for processing MYR transactions; legal authorities when required under Malaysian law; and technical service providers who assist in operating the platform in a limited capacity and are bound by strict confidentiality agreements.
User Rights, Policy Changes and How to Contact Us
Your Rights as an x7d User
As an x7d platform user, you have the following rights regarding your personal data:
- Right to Access — you have the right to request a copy of the personal information we hold about you.
- Right to Rectification — you may request corrections to any inaccurate or incomplete information in your account.
- Right to Erasure — under certain circumstances, you may request the deletion of your personal data, subject to applicable legal requirements.
- Right to Restriction — you may request that we restrict how we process your data in specified situations.
- Data Portability Rights — you may request your data in a reusable, portable format.
To exercise any of these rights, contact the x7d support team via the email address provided below. We will process your request within a reasonable timeframe and in accordance with applicable Malaysian law.
Changes to This Privacy Policy
X7d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technologies used or applicable legal requirements. All amendments will be published on this page along with the latest update date.
Your continued use of the x7d platform after any changes are published constitutes acceptance of the amended policy. We encourage you to review this page periodically.
For enquiries related to privacy, data rights or complaints:
Email: [email protected]
You can also check FAQ us for answers to common questions about your account and data.
Other Questions About Your Privacy or Account?
Visit our FAQ page or register an account to start experiencing the x7d platform safely and securely.